Book an appointment

Thank you for choosing Creative Lee! Please read the polices below. All policies are strictly enforced. No exceptions. By continuing, you’ve agreed to all policies.

Booking Procedures

 All appointments and consultations will be booked via website. Appointment request via email, phone calls, text messages or any social media inboxes will not be accepted. This is to ensure that your appointment is set accurately and professionally. For the their safety, children cannot attend your appointment with you. Violation of this policy will result in appointment cancelation and your deposit forfeited. Creative Lee provides a safe, relaxing and pampered experience for all clients. You deserve it!

All appointments require a $15 deposit that will be applied to your total balance. Makeup appointments will require a 25% deposit of the total service price upon receiving invoice and service service agreement. A confirmation email/text will be provided afterwards. If you do not receive a confirmation email/text within 24hrs, please contact Creative Lee immediately. (Please check all spam block folders and programs)

Please be sure to book the correct service. Creative Lee conducts a thorough inspection of your nails and skin with products completed by another nail tech. If the nail structure is damaged, compromised or showing signs of infection, services will be refused and healthy recommendations will be provided. If necessary, you’ll be required to book a soak off service along with a new set. Services over another nail tech’s work will not be 100% guaranteed. If more than 3 nails are missing, you’ll need to book for a full set.

After your 3rd or 4th fill in, you’ll need to book a soak off service with a new set if deemed necessary. Services will not be provided on injured or compromised nails. NO EXCEPTIONS! Creative Lee takes pride in providing beautiful designs on healthy nails! Free nail repairs are offered up to 3 days after your appointment. After the 3rd day, you’ll need to schedule a nail repair service.

When booking makeup services, please provide accurate information to schedule your consultation, make up trial and event information for bridal services. Please arrive with a clean/bare face with groomed eyebrows. We do not wax, shave, pluck or thread eyebrows.

All appointments will receive a confirmation email/text along with all policies and location.

Appointment Changes and Cancellations

If you need to reschedule your appointment, add an additional service or make a cancellation, you’ll need to contact Creative Lee to make sure that we can accommodate you request. All cancellations need to be made 24hrs prior to your appointment to receive a full refund of your deposit. After 24hrs, your deposit will be forfeited.

Late and No-Show Policies

Unforeseen circumstances may occur and Creative Lee wants to provide the best service possible. If you are running late, please contact Creative Lee immediately. After 15 minutes, your appointment will be cancelled and you’ll need to reschedule your appointment. Your deposit will be applied to your rescheduled appointment. After your 2rd cancelled reschedule, your deposit will be forfeited and you will no longer be allowed to book an appointment with Creative Lee.

For no-shows, you will be charged 100% of the total service, which includes your deposit. After a second no-show has occurred, you will no longer be allowed to book an appointment with Creative Lee. We want to give each client a unique and memorable experience without rushing or taking short cuts. Please be on time.

Payment Policies

All deposits will be applied to your total. Cash and credit card payments are accepted only. Tax will be applied to all services. We do not accept any third-party app payments. Tips are generously accepted and greatly appreciated! Non-payment will be considered as theft and the local authorities will be called. ABSOLUTELY NO EXCEPTIONS!